Frequently asked question

Client Dashboard

1. How do I edit my profile?

To edit your profile:

Navigate to the Dashboard.
Click on Settings from sidebar menu.
Update your information and click Update.

2. How do I change my password?

Go to Dashboard > Settings.
Click on Change Password.
Enter your current password and new password.
Click Update to update your password.

3. How can I link my Google account?

Go to Dashboard > Settings > Change Password
Click Link Google Account.
Follow the on-screen instructions and grant the necessary permissions.

4. How can I unlink my Google account?

Go to Dashboard > Settings > Change Password
Click Unlink Google Account.

5. What is the Academic Profile section?

The Academic Profile section allows you to add details related to your educational background, achievements, and your goals which provides us some general information in order to consult you more properly.

6. What information do I need to put in the Academic Profile?

You can include:

Academic Degrees
Language Proficiency
Academic Goals (e.g. Field to Study, Degree to Study, Country to Study, etc.)

7. How can I log out?

Select Logout at the sidebar menu.
Click on Logout button that appears after your username.

Services

Student Fundraising

1. How does the Student Fundraising platform work?

Our platform connects students with potential donors who can help fund their education. You can create a profile, showcase your academic goals, submit a donation request and receive funding from sponsors and donors.

2. Who can apply for student fundraising?

Any student looking for financial support for tuition and living expenses can apply. Eligibility criteria may vary based on donor requirements.

3. How do I get selected by donors?

Ensure your request is well-detailed with academic achievements, aspirations, and a compelling reason for funding. The stronger your request, the higher your chances of getting selected.

4. What documents do I need to submit?

To apply, you must provide:
- A valid email and phone number for communication
- A government-issued ID or student ID
- An admission letter or proof of application
- A statement of purpose (SOP) or motivation letter
- Your latest academic transcript
- Bank details for fund transfers
- Agreement to our terms and conditions

5. Why do I need to provide my academic transcript?

Your transcript serves as proof of your academic performance, which helps potential donors assess your eligibility and commitment to education.

6. Can I apply without an admission letter?

You must submit either an admission letter or proof of application to an educational institution to be eligible for fundraising.

7. Is there a fee to apply for fundraising?

No, applying for student fundraising is completely free.

8. How do I apply for student fundraising?

Follow these steps:

Create an account on our platform.
Access your dashboard after logging in.
Select the Donor Finder option from the menu.
Complete the Donation Request Form by filling in details and uploading required documents.
Wait for admin approval, as your request will be reviewed.
Track your request status through your dashboard.
Receive your funds in your provided bank account once approved

9. How long does it take for my request to be approved?

Approval times vary but typically take a few days to a few weeks. If additional documentation is needed, we will contact you.

10. Can I track my application status?

Yes, you can check the status of your request anytime from this link.

11. How will I receive my donation?

Funds will be directly transferred to the bank account you provide during the application process.

12. What if I entered incorrect banking information?

Ensure you double-check your banking details before submission. If there’s an issue, contact support immediately to correct it.

13. Can I use the donation for expenses other than tuition?

Yes, but you must specify the purpose in your request (e.g., books, supplies, or living expenses). Donors prefer transparency in fund usage.

14. What happens if my request is rejected

If your request is denied, you will receive an explanation. You can correct any issues and reapply.

Donors

1. How can I donate to a student?

You can donate by visiting applyclub.com/donation, where you will find a list of student requests. Click on a request to view details and make a donation.

2. Do I need to create an account to donate?

NO, but we will get necessary information from you in donating process.

3. Can I donate to multiple students?

Absolutely! You can browse different student requests and contribute to as many as you like.

4. What types of expenses can my donation cover?

Your donation can help students with tuition, books, supplies, living expenses, and other educational needs as specified in their request.

5. How do I know my donation is going to the right student?

All students undergo a verification process where they submit their admission letter, academic transcript, and valid ID before their request is approved.

6. What payment methods are accepted?

We accept credit/debit cards and digital payment methods for secure transactions.

7. Is there a minimum or maximum donation amount?

There is no minimum amount, but some requests may specify a fundraising goal. You can contribute any amount that fits your budget.

8. How do I know how my donation is being used?

Students provide a clear purpose for their funding request (e.g., tuition, books, supplies). You can also track updates from the student through their profile.

9. Can I communicate with the student I donate to?

For privacy reasons, direct communication is not allowed, but you may receive updates on their progress if they choose to share them.

10. Can I request a refund if I change my mind?

Once a donation is processed, it cannot be refunded. Ensure you review the student’s request before making a contribution.

Faculty Finder

1. What is the Faculty Finder tool?

The Faculty Finder tool is a first-of-its-kind platform that helps students connect with faculty members who match their research interests, academic background, and career goals. It enables students to find mentors, research supervisors, and Teaching Assistant (TA) or Research Assistant (RA) opportunities at top universities worldwide.

2. How does Faculty Finder help me in my academic career?

This tool allows you to:

Discover faculty members based on research interests, major, publication keywords, location, and more.
Apply for TA/RA positions at leading institutions.
Find potential research mentors for your graduate studies.
Improve your chances of securing funding and assistantships by connecting with the right professors.

3. How do I search for faculty members?

You can search for faculty by:

Research interests (e.g., AI, Biotechnology, Quantum Physics)
Major or academic field (e.g., Computer Science, Psychology)
Location (state, country, or specific universities)

4. What information can I see about a faculty member?

Each faculty profile includes:

Name and university affiliation
Research focus and areas of expertise
Link to publications
Contact information (if available)
Link to personal website

5. How do I contact a faculty member?

Once you find a faculty member of interest, you may:

Use the provided email (if available) to reach out professionally.
Check their university webpage or personal/lab webpage for contact details.

6. Do I need to pay to use Faculty Finder?

You can access a limited version of the Faculty Finder database for free. However, to unlock the full database and maximize your chances of finding the right faculty match, you will need to purchase a premium plan. The free database may have restrictions on the number of searches and available faculty profiles, which may not fully meet your needs.

7. What if I can’t find faculty in my field?

If you don’t find a match, try:

Expanding your search criteria (e.g., broader keywords, different locations).
Checking back later, as new faculty profiles are continuously added.
Contacting support, and we may help you with recommendations.

8. Can I get guidance on how to approach faculty members?

Yes! We provide email templates, best practices, and consultations to help you craft professional outreach messages and applications.

VIP Service

1. What does the VIP Service include?

The VIP Service provides A-to-Z support for your university and visa applications, including:

A dedicated advisor
Customized application strategy
Priority review of SOPs, essays, and documents
Mock interview preparation
Access to premium resources

2. How is the VIP Service different from regular application support?

VIP users receive personalized guidance, fast-track document reviews, exclusive resources, and one-on-one coaching, giving them a competitive edge in the application process.

You can register through the VIP Services page and book an initial consultation with a dedicated advisor.

Other Personalized Services

1. What other personalized services do you offer?

We offer:

SOP (Statement of Purpose) revisions
Application audits
One-on-one consultations
Custom support for university and visa applications

2. Can I book a single service instead of the full package?

Yes, you can choose individual services like SOP revisions or consultations without signing up for a full package.

3. How do I get started with a personalized service?

Visit our Personalized Services section, select the service you need, and book an appointment with our experts.

Subscription & Payments

You can subscribe by:

Visiting the Pricing Plans page.
Selecting the plan that suits your needs.
Completing the payment process.
Enjoying your premium benefits immediately after confirmation.

2. Can I cancel my subscription?

Yes, you can cancel anytime by going to Dashboard > Subscription and selecting Abandon. Your subscription will remain active until the end of the billing period.

3. Will I lose access immediately after canceling my subscription?

No, you will continue to have access until the end of your current billing cycle.

4. Can I upgrade or downgrade my plan?

Yes, you can upgrade to a higher plan anytime. Downgrades will take effect at the start of your next billing cycle.

5. What payment methods do you accept?

We accept credit/debit cards, PayPal, and bank transfers. Additional payment options may be available based on your location.

6. Is my payment information secure?

Yes, we use industry-standard encryption and secure payment gateways to protect your financial information.

7. Do you offer refunds?

Refund policies vary based on the service you purchased. Generally, subscriptions are non-refundable, but if you experience technical issues, please contact support for assistance.

8. My payment failed. What should I do?

Ensure your payment details are correct.
Check if your card has sufficient balance.
Try an alternative payment method.
If the issue persists, contact support for help.